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    RTC Access


    RTC ACCESS is the paratransit service that provides door-to-door, pre scheduled transportation for people who meet the eligibility criteria of the Americans with Disabilities Act (ADA). RTC ACCESS passengers have disabilities which prevent them from riding RTC RIDE independently some or all of the time.

    RTC ACCESS administrative offices and operations are located at 600 Sutro Street in Reno.
    Reservations: 775-348-5438
    Cancellations: 775-348-0444
    Customer service: 775-348-0477
    TTY, VCO, HCO: 1-800-326-6868
    Night Taxi Ride Cancellations at Reno-Sparks Cab (after 6:00 pm on day or ride): 775-333-3333